Boomers Talk to Their Doctor When They Are Unhappy with Their Healthcare, Millennials Talk to Each Other

While 51% of patients over age 65 will talk to their doctors directly when they are unhappy with their care, only 15% of Millennials (ages 18 to 24) will do the same. Fully 60% of young patients will talk to friends about a negative experience—an effective move given that they are almost twice as likely as someone over 65 to trust a personal recommendat…