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Growing Backlash Over Self-Checkout
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Growing Backlash Over Self-Checkout

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Demography Unplugged
Nov 18, 2023
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Demography Unplugged
Demography Unplugged
Growing Backlash Over Self-Checkout
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Major chains are scaling back their self-checkout systems. This is primarily due to theft (“inventory shrinkage”) and negative customer feedback.

—CNN

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