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How Much Do You Hate Customer Service?
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How Much Do You Hate Customer Service?

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Demography Unplugged
Jul 01, 2023
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How Much Do You Hate Customer Service?
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Photo by Icons8 Team on Unsplash

Fully 38% of Americans would rather get a cavity filled than engage with customer service representatives. Consumers are frustrated with long hold times and automated systems that don’t understand them. 

—NBC Boston

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